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Get ready for a great post day!

With our reliable delivery options you'll have your items in no time

UK

Delivery service

Price

Order by

Timeframe

Standard delivery £3.95 or FREE for orders over £50 N/A 2-3 working days
Next working day delivery £7.95  2pm Next working day 


Please note that personalised orders can take up to two weeks to arrive. You will receive an email notification at the time of dispatch.


EU

Delivery service

Price

Timeframe

Standard international (Duties paid) 10.95€ or FREE for orders over 150€ 3-7 working days


EU prices include VAT at the checkout. Orders to all EU destinations up to a value of 150€ will not incur any further charges upon arrival. Orders over 150€ to Germany, France and the Netherlands are sent Delivery Duty Paid meaning you will not incur any taxes or duties upon arrival. Other EU destinations may incur customs/taxes on orders over 150€ - we hope to be able to send Delivery Duty Paid to all EU destinations soon.


USA & Canada

Delivery service

Price

Timeframe

Standard international £10 or FREE for orders over £100 4-10 working days


International orders may be subject to duties and taxes upon arrival which are the responsibility of the customer.


Japan

Delivery service

Price

Timeframe

Standard international £10 or FREE for orders over £100 4-10 working days


International orders may be subject to duties and taxes upon arrival which are the responsibility of the customer.


Rest of world

Delivery service

Price

Timeframe

Standard international £10 or FREE for orders over £100 4-10 working days


International orders may be subject to duties and taxes upon arrival which are the responsibility of the customer.

 

Returns

You have 30 days from receiving your order to return it to us if it isn't quite right, providing it’s in a resaleable condition with original tags attached. Returns in the UK are free for full price items, they are not applicable on sale items. To organise a return please email orders@tobiasandthebear.com stating your order number
International orders are returned at the customer's cost. Please send them to the address below and obtain proof of postage:

Tobias & the Bear Returns
Unit 3, Langford Hall Barn, Witham Rd, Langford, Maldon CM9 4ST United Kingdom. 


 

Please note that in busy times, returns can take 3 working days to be processed and then up to a further 7-10 days for the money to appear in your bank account depending upon your payment provider.