Returns & Exchanges

Our policy lasts 14 days. If 14 days have gone by since you received your order, unfortunately we can’t offer you a refund or exchange. We cannot accept returns on items that are not sent back in a perfect condition. Returned items of this nature will not be sent back to the customer unless they pay postage costs. 

To return an order, please state whether you would like a refund or an exchange and including your original order number. We can not guarantee that your required size will be in stock by the time we receive your exchange and in such cases are happy to either offer a refund or send you your desired size when it arrives in stock. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Please obtain a Proof of Postage certificate from the Post Office when returning items to us as we can not be held responsible for items that do not arrive to us.

Please send returns to:

Tobias & the Bear Returns
1C, Appletree Farm,
Cressing CM77 8NY

LEGGINGS

We size our leggings to fit a 50th percentile child within that age range. If your baby/child is above the 50th percentile or you prefer a looser fit, you might want to go up a size.

In response to customer feedback, our new Organic tees, sweatshirts and joggers have been sized on the larger size to allow for growing room should you prefer that fit. Please buy the correct size, or a size below for a perfect fit.